Open the Legal terms before access
Our Legal terms explain when you may access the account area, how we check account details, and what happens when a wallet record needs clarification. Access depends on local law, so you should confirm that use is permitted for your location before opening an account. The
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same policy applies when you use DANA, OVO, GoPay or QRIS and when a bank transfer or virtual account is involved. A mismatch between your account name and payment record can require an additional check before the requested transaction is handled. We keep the policy page
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available from the account and cashier paths so you can return to it before sending a payment. If wording is unclear, use the policy contact path rather than guessing; our team can point you to the relevant clause without changing the terms for one account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
